Privacy policy

Privacy Policy for Yum Foody

Effective Date: 16-May-2025

Welcome to Yum Foody! Your privacy is important to us. This Privacy Policy outlines how Yum Foody ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our platform and use our services, including vendor services and customer purchases.


1. Information We Collect

a. User Information (Customers)

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed through third-party gateways)

  • Order history

  • Device and browser information

  • IP address and location data (with permission)

b. Vendor Information

  • Business name

  • Contact person

  • Business address

  • Phone number and email

  • Bank account details (for payouts)

  • Product listings and inventory data

c. Automatically Collected Data

  • Log data (e.g., IP address, browser type, time spent)

  • Cookies and similar tracking technologies

  • Device identifiers


2. How We Use Your Information

We use collected data for purposes such as:

  • Fulfilling orders and providing customer service

  • Communicating order updates and promotions

  • Verifying vendors and managing transactions

  • Personalizing user experience

  • Improving our platform and services

  • Complying with legal obligations


3. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Vendors (only necessary customer details for fulfilling orders)

  • Payment processors (for secure transactions)

  • Delivery partners (to complete deliveries)

  • Legal authorities (if required by law)

  • Service providers (e.g., analytics, hosting, marketing platforms)


4. Data Retention

We retain your data only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements


5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember preferences, and track usage patterns. You can manage your cookie preferences through your browser settings.


6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information

  • Object to or restrict certain data processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [insert contact email].


7. Data Security

We implement robust security measures to protect your data. However, no online platform can guarantee 100% security. We recommend you use strong passwords and keep your login information confidential.


8. Children’s Privacy

Yum Foody is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data being collected, we will delete it promptly.


9. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of these third parties.


10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.


11. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

Email: [email protected]
Phone: +92-300-0341022
Address:Islamabad