Effective Date: 16-May-2025
Welcome to Grocery by Yumfoody. By accessing or using our platform (the "Site" or "App"), you agree to be bound by the following terms and conditions (the "Terms"). If you do not agree with these Terms, you may not use our services.
"Platform" refers to the Grocery by Yumfoody website and mobile application.
"User" refers to anyone using the platform, including buyers and vendors.
"Vendor" refers to a third-party seller offering products through the platform.
"Customer" refers to individuals or entities purchasing goods through the platform.
You must be at least 18 years of age and legally capable of entering into binding contracts to use this platform.
Users must register for an account to place or manage orders.
Vendors must provide accurate business and tax information.
You are responsible for safeguarding your account credentials.
You agree to provide accurate, current, and complete information.
You must not use the platform for any illegal or unauthorized purpose.
Users are responsible for any activity that occurs under their account.
Vendors are responsible for listing accurate product details, pricing, and stock availability.
All products must comply with applicable food safety and consumer protection laws.
Vendors agree to process and dispatch orders promptly.
Yumfoody reserves the right to suspend or remove vendors for non-compliance.
Orders are placed through the platform and confirmed upon vendor acceptance.
Customers will receive order confirmations via email or app notifications.
Payment is processed securely through our platform.
Vendors agree to the commission structure outlined during onboarding.
Payments are remitted to vendors after deducting applicable commissions and fees.
Yumfoody reserves the right to adjust commission rates with prior notice.
Customers may cancel orders within the allowable window defined per vendor.
Refunds are processed in accordance with our Refund Policy.
Vendors are responsible for addressing product issues, returns, or complaints.
Vendors are responsible for timely and safe dispatch of orders.
Yumfoody may offer delivery support services in certain locations.
Delivery time estimates are not guaranteed.
All content on the platform, including logos, designs, and trademarks, is the property of Yumfoody or its licensors.
Users may not copy, reproduce, or exploit content without express written permission.
Yumfoody is not liable for:
Delays or failures in delivery caused by vendors.
Products that are damaged, defective, or incorrectly described.
Losses arising from user negligence or breach of terms.
Yumfoody may suspend or terminate your access to the platform at any time for violations of these Terms.
Yumfoody reserves the right to update these Terms at any time. Continued use of the platform constitutes acceptance of the revised terms.
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction].
If you have questions or concerns regarding these Terms, please contact us at:
Yumfoody Support Team
Email: [email protected]
Phone: +92-300-0341022
