Effective Date: 16-May-2025
At Yum Foody, customer satisfaction is our top priority. We understand that sometimes things don’t go as planned—whether it's a missing item, a wrong delivery, or a product that doesn't meet your expectations. That’s why we offer a fair and transparent refund and return process.
You may be eligible for a refund or replacement if:
You received the wrong item
An item is missing from your order
An item was damaged or expired upon delivery
Your order was never delivered
You canceled an order before it was accepted by the vendor
Due to the nature of perishable goods, we generally do not accept returns or offer refunds for:
Products reported more than 24 hours after delivery
Items opened, consumed, or not stored properly
Change of mind or personal taste preferences
Exceptions may apply based on vendor policies and the situation.
